Reliability, Security, and Savings for a High-net-worth family
The Challenge
A high-net-worth family, with 60 employees spread across 20 locations, needed to upgrade its antiquated hardware-based server system by moving to the cloud. The family sought an IT partner that could end the status quo by improving system access, streamlining information flow, and controlling costs.
“We were looking for an IT partner with the experience and competence to take the next step. We had been
dealing with junior varsity players—good people doing the best they could—but it was time to work with
the first-string varsity players who could assess and implement change rather than just doing what we’ve
always done.”
The Solution
The family turned to Halcyon Financial Technology, L.P., for a top-to-bottom assessment of its IT needs. The immediate challenge was to ensure that all employees had an email address and a computer or mobile device. Then HalcyonFT focused on replacing outdated hard drives, patching and upgrading network equipment, and improving security.
Antiquated, hardware-based solutions were migrated to the cloud by onboarding each home and office in sequence for better data storage, recovery, and protection. These efforts significantly improved the family’s ability to store and retrieve data while reducing costs.
The ongoing engagement has evolved into security monitoring and day-to-day, white glove on-site IT support services. The IT support services extend beyond the core IT solutions to include collaboration with third-party services, such as lighting, audio-visual systems, and Savant home automation.
Business Outcomes
Over the first year HalcyonFT became a trusted partner by delivering significant benefits that transformed operations for the family office:
Reliability – Upgraded to a Cisco Meraki network for several family homes and the private jet pilot group, improving system reliability and responsiveness
Security – Improved cybersecurity with AI based antimalware software, network monitoring, password controls, and VPN deployment to ensure the security of all Internet of Things (IoT) devices
Savings – Bundled employees’ cellular and handheld devices, reducing communication and data expenses by $26,000 per year
Cloud Migration – Eliminated all on-site servers and other hardware components for simpler IT management and immediate cost savings
“A lot of tech companies forget that their basic premise is service. They’re talking about bytes and speeds, but at the end of the day they are a service provider. HalcyonFT has embraced a service focus while meeting our needs, and we’re very pleased.”
INDUSTRY
High-net-worth multi-generation family
20 locations across 3 US states
AREAS OF FOCUS
Network reliability
Cybersecurity
Internet of things (IOT) security
Vendor consolidation and service bundling for cost savings
TECHNOLOGY USED
Cisco Meraki
Cylance
Dropbox
Savant
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